Instant email responses with 90% agent approval
A first draft email integration, with over 90% agent approval, written in seconds.
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Turn your data into actionable insights with QueryPal Prism
Prism constantly analyzes your support tickets,
sentiment, & more to improve your business.
The next generation of autonomous support
Concierge's Agentic AI chatbot deflects & solves issues before they reach your agents.
Native integrations with your existing tools
QueryPal Intercept learns from your existing database & past tickets to draft emails that match the tone of your most successful responses. A 24/7 superpower that can automate complex tickets, boost CSAT, and dramatically reduce resolution times. Intercept is your support team’s secret weapon.
24/7 semantic analysis of your business needs
QueryPal AI generates the first draft, speeding up your agents' first response times. Edit, approve, or deny responses directly within your helpdesk.
Native integrations with your existing tools
QueryPal Concierge learns from your existing database & past tickets to draft emails that match the tone of your most successful responses. A 24/7 superpower that can automate complex tickets, boost CSAT, and dramatically reduce resolution times. Intercept is your support team’s secret weapon.
Turn support tickets into instant insights
No more manual analysis. Connect your helpdesk and watch QueryPal surface insights about sentiment, urgency, and trends automatically
How do they really feel?
Intercept constantly learns from all of your existing tools in order to draft agent-approved responses.
Dynamic ticket categorization
QueryPal Prism sorts and proactively categorizes your support ticket request types. Enabling you to quickly identify & address repeat issues before they become a major problem.
Pin-point service gaps
Prism automatically reads and reports on system-wide metrics, making areas for improvement easier to see sooner.
Generated
Responses
without changes
with changes
Vigilance is key
Prism will detect and deliver system bug intel directly to your tech team, letting you squash the bug before it becomes an infestation.
Turn support tickets into instant insights
No more manual analysis. Connect your helpdesk and watch QueryPal surface insights about sentiment, urgency, and trends automatically
AI that writes like you write
Intercept constantly learns from all of your existing tools in order to draft agent-approved responses.
Support that never sleeps
No downtime & no backlog after a long weekend. Intercept is customer support that works for you after hours, keeping inboxes manageable.
Faster answers = happier customers
Intercept's true agentic AI cuts resolution time by 70% while proven to increase customer satisfaction.
Generated
Responses
without changes
with changes
Elevate the support experience
Track reported customer satisfaction ratings to ensure that you’re trending in the right direction.
Turn support tickets into instant insights
No more manual analysis. Connect your helpdesk and watch QueryPal surface insights about sentiment, urgency, and trends automatically
Agentic AI with agility
No more FAQ-style scripts, the Concierge's Agentic AI chatbot is able to dynamically adjust based on context the customer doesn't see.
The key to successful support resolutions
Concierge Agentic AI can tap into internal billing, CRM, custom configurations & more. All so it can craft well-informed and accurate responses.
Real life resources
Real workflows from historical tickets are pulled for reference, not just some outdated Knowledge Base article.
Generated
Responses
without changes
with changes
Sensitive data never leaves home
Because QueryPal Concierge works entirely within your own servers, sensitive information will never leave your infrastructure.
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Customer Success Department Head
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Customer Success Leader
Customer Success Department Head
Activate your free
6 week trial
& white-glove integration support.
Cut support costs by 60%, slash response & resolution times, improve your customer experiences, & reduce agent burnout. Find some time with us to show you how.