The next generation of autonomous support
Concierge's Agentic AI chatbot deflects & solves issues before they reach your agents.
True Agentic AI means resolution instead of deflection
QueryPal Concierage has deep, secure, integrations into your systems in a way first-generation AI does not. This means Concierge solves even the most complex customer problems without agent involvement. No more FAQ-bots.
Concierge is an AI designed for resolution
Concerge's Agentic AI is not only safer & faster, but customers actually appreciate the information and response quality.
Agentic AI with agility
No more FAQ-style scripts, the Concierge's Agentic AI chatbot is able to dynamically adjust based on context the customer doesn't see.
The key to successful support resolutions
Concierge Agentic AI can tap into internal billing, CRM, custom configurations & more. All so it can craft well-informed and accurate responses.
Real life resources
Real workflows from historical tickets are pulled for reference, not just some outdated Knowledge Base article.
Sensitive data never leaves home
Because QueryPal Concierge works entirely within your own servers, sensitive information will never leave your infrastructure.
"If we took QueryPal away now, things would be on fire."
"With QueryPal we can now manage the 1000's of tickets we get every day — in or out of peak season."
"QueryPal allowed us to meet our SLAs despite a 62% increase in ticket volume year-over-year."
"Achieving a 90% upvote rate from our own agents, normally averse to AI, is the ultimate seal of approval."
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Cut support costs by 60%, slash response & resolution times, improve your customer experiences, & reduce agent burnout. Find some time with us to show you how.
