Turn your data into actionable insights with QueryPal Prism
Prism constantly analyzes your support tickets,
sentiment, & more to improve your business.
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24/7 semantic analysis of your business needs
QueryPal AI generates the first draft, speeding up your agents' first response times. Edit, approve, or deny responses directly within your helpdesk.
Turn support tickets into instant insights
No more manual analysis. Connect your helpdesk and watch QueryPal surface insights about sentiment, urgency, and trends automatically
AI that writes like you write
Intercept constantly learns from all of your existing tools in order to draft agent-approved responses.
Support that never sleeps
No downtime & no backlog after a long weekend. Intercept is customer support that works for you after hours, keeping inboxes manageable.
Faster answers = happier customers
Intercept's true agentic AI cuts resolution time by 70% while proven to increase customer satisfaction.
Generated
Responses
without changes
with changes
Elevate the support experience
Track reported customer satisfaction ratings to ensure that you’re trending in the right direction.
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Customer Success Department Head
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Customer Success Leader
Customer Success Department Head
Activate your free
6 week trial
& white-glove integration support.
Cut support costs by 60%, slash response & resolution times, improve your customer experiences, & reduce agent burnout. Find some time with us to show you how.