The next generation of autonomous support
Concierge's Agentic AI chatbot deflects & solves issues before they reach your agents.
Native integrations with your existing tools
QueryPal Intercept learns from your existing database & past tickets to draft emails that match the tone of your most successful responses. A 24/7 superpower that can automate complex tickets, boost CSAT, and dramatically reduce resolution times. Intercept is your support team’s secret weapon.
Turn support tickets into instant insights
No more manual analysis. Connect your helpdesk and watch QueryPal surface insights about sentiment, urgency, and trends automatically
Agentic AI with agility
No more FAQ-style scripts, the Concierge's Agentic AI chatbot is able to dynamically adjust based on context the customer doesn't see.
Support that never sleeps
No downtime & no backlog after a long weekend. Intercept is customer support that works for you after hours, keeping inboxes manageable.
Faster answers = happier customers
Intercept's true agentic AI cuts resolution time by 70% while proven to increase customer satisfaction.
Generated
Responses
without changes
with changes
Elevate the support experience
Track reported customer satisfaction ratings to ensure that you’re trending in the right direction.
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Customer Success Department Head
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Customer Success Leader
Customer Success Department Head
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Cut support costs by 60%, slash response & resolution times, improve your customer experiences, & reduce agent burnout. Find some time with us to show you how.