Make Churn a Rare Exception, Not a Daily Surprise

The complete AI-powered success solution that safely automates complex customer support, reduces churn, and elevates customer satisfaction.

Built for CS Leaders Who Outgrow Playbooks

In the world of customer success, true scalability isn’t only about people, it’s about systems that replicate your best performers. QueryPal learns from your top CSMs to resolve Tiers 2 & 3 tickets quickly and accurately.

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Zero compromise on compliance

Scale Support Without Increasing Headcount

Even the best CS organizations struggle to scale when agents are flooded with repeatable-but-complex tickets. QueryPal steps in first, to deflect & resolve.

First Draft Emails
Get ahead of potential problems with instant analytics, in real time. That’s meaningful metrics without the manual labor.
Make Data-driven Decisions
Get ahead of potential problems with instant analytics, in real time. That’s meaningful metrics without the manual labor.
24/7 Support that Hits the Mark
Concierge’s Agentic AI chatbot deflects & solves issues before they reach your agents.
Seamless Integration
Unlike other AI, QueryPal works entirely within your own environment, ensuring that sensitive data stays secure.
Zero compromise on compliance

Has Your Automation Success Hit a Wall?

Why are 50% of your tickets sucking up 80% of your support budget?

Don’t sacrifice flexibility for privacy

Growing Pains: Scaling Support with JetBrains

With nearly 40% of their support volume involving engineering level tickets, JetBrains needed a solution to reduce churn risk.

AI that does more without more risks

Free 6 Week Trial

Are you ready to cut support costs by 60%, cut response resolution times in half, improve your customer experience, & reduce agent burnout? Try now for free.

Happy Customers

Customer Success Team Approved

Once QueryPal is implemented, Customer Success teams can’t imagine life without it.

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"Achieving a 90% upvote rate from our own agents, normally averse to AI, is the ultimate seal of approval”

Customer Success Department Head, JetBrains

Make Churn a Rare Exception, Not a Daily Surprise

Why is Agentic AI a game changer?

Al support is shifting quickly from simply answering queries to proactively solving problems.
In today's competitive landscape, exceptional customer service is a must-have. AI-powered customer support can significantly improve customer satisfaction (CSAT) and drive business growth.

The complete AI-powered success solution that safely automates complex customer support, reduces churn, and elevates customer satisfaction.

Inside our comprehensive Agentic AI guide, you'll discover

  • The evolution from chatbots to true Agentic AI and how it can increase deflection rates from 30% to 70-85%.
  • The $1.2 million annual support cost waste most technical SaaS companies don't realize they're incurring.
  • The 5-level support ticket classification and why focusing on automating levels 3-4 delivers the highest ROI.
  • How to implement self-learning Agentic AI in just 90 days without disrupting your current support workflow.
  • The data-driven comparison between Gen-1 chatbots and Agentic AI showing 58% cost reduction and 90%+ customer satisfaction.
  • The continuous learning framework that mines your ticket history to build adaptive models that improve daily.
  • The continuous learning framework that mines your ticket history to build adaptive models that improve daily.

Give Us 6 Weeks to Prove It

QueryPal is like support for your support team, stepping in and deflecting or even resolving even complex tickets quickly and accurately. The result? Lower costs, faster resolutions, improved customer experience, and happier agents with a higher retention rate.

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