Instant Ticket Resolution. Every time your agents open a ticket in Zendesk, Freshdesk, or Intercom, they'll see both the request and the fully referenced automatic draft at the same time.
Works with:
Instant Ticket Deflection. Empower your customers with an intelligent web-based Q&A system that provides instant, accurate answers to their queries from all of your documents.
Never Answer the Same Question Twice. Boost internal knowledge sharing and collaboration with our Slack-integrated chatbot, delivering instant answers and insights to your team right where they work.
Keep your knowledge base current with QueryPal Pulse, which analyzes support interactions, identifies knowledge gaps, and auto-updates content to reduce repetitive queries and enhance support quality.
Whether email, help center, chat, or in-product.
