Instantly compare your FRT, ART, Resolution Rate and more to industry standards and uncover actionable insights. See where you stand with one click
Once you sign up, you'll be able to visualized your ticket data against industry benchmarks
Enable your team to deliver instant, context aware answers in a fraction of the time
Once you sign up, you'll be able to test QueryPal AI
before adding it to your Zendesk workspace
QueryPal AI generates the first draft, speeding up your agents' first response times.
Agents can edit, approve, or deny responses directly within Zendesk.The radar diagram provides a visual overview of your team's performance across key customer service metrics, highlighting areas of strength and improvement. Here's how it works:
FREQUENTLY ASKED QUESTIONS
How does the radar diagram work?
The radar diagram instantly compares your team’s performance to industry benchmarks across six key metrics. Here’s how it works:
It’s fast, accurate, and designed to give you actionable insights in seconds.
How does QueryPal improve response times?
QueryPal analyzes past tickets to generate accurate, on-brand responses instantly. Agents can approve or edit these suggestions in one click, saving time and ensuring faster, consistent replies for customers.
Can QueryPal be integrated with multiple platforms?
Yes, QueryPal integrates with popular platforms like Zendesk, Freshdesk, and Intercom. It fits into your existing workflow seamlessly, so your team can start benefiting quickly.
Tickets resolved at first contact with AI copilot
Percentage of drafts upvoted by support agents
The average QueryPal AI draft response time
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Your simple tool to visualize and improve customer service performance. See where your team excels, identify opportunities for growth and stack on track with one click
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